Introduction
An insurance services company is looking for a Practitioner in Learning & Development to support the operational implementation of the organisational capability building programme through application of specialist learning and development skills. The role will also translate Learning and Development (L&D) objectives into tangible programmes by way of implementation of initiatives to optimise the efficiency of L&D function
Duties & Responsibilities
- Sourcing of training providers and coordinating participants / service providers for the various external modules
- Developing learning specification and outcomes; monitoring performance of service providers
- Development of learning content for the Claims Processing Programme
- Evaluating effectiveness of the ST insurance capability building programme
- Redesigning the learnerships and Internship programme to align to new talent/ capacity building priorities.
- Sourcing and implementing learning systems to support the culture of ongoing learning, including developing learning paths and optimising utilisation of LinkedIn learning.
- Ensure a good understanding of the operational requirements of the business, identifying L&D and operational gaps to resolve.
- Ensure L&D records and data is saved on the applicable systems and readily available for access when required by management and stakeholders
- Compile statistical reports concerning L&D as and when required.
- Participate in departmental internal and external audit processes.
- Support in the collection of signoff documentation.
- Liaise with Compliance and Internal audit to collate and make provision of information required
- Ensure administration efficiencies and ongoing monitoring of the HC systems
- Coordinate learning and development initiatives
- Be the main point of contact for all L&D queries within the business.
- Play an active role in creating innovative plans across all functions within CoE & HC.
- Research Learning Management Systems that are best suited for the organisation
- Engage with institutions that offer relevant learning engagements from short courses to post grad.
- Ensure training of employees on HC Systems
- Monitor and benchmark L&D best practices and trends in the market and provide data for the benefit of Sasria internal function
- Contribute towards the PM & marketing content by liaising with teams to generate content, identifying and implementing improvements Perform any other tasks in line with the role, as and when required by the Line Manager
Desired Experience & Qualification
- Bachelor of Arts Human Resources/Development/ Business Administration or related.
- Skills Development Facilitator certification
- At least five (5) years Learning and Development/ Talent Development experience, facilitating learning delivery, developing learning content and implementing LMS solutions
- Preferable in Insurance or Financial sector
- Extensive knowledge and understanding of short-term insurance industry
- High level of understanding in communication with stakeholders
- Good knowledge of PMFA and other insurance related regulations
- Good knowledge of the Skills Development Act and the Skills Development Levies Act
- Understanding the insurance industry
- Understanding regulations, policies and procedures
- Expertise knowledge of HRIS systems.
- Proficient in MS PowerPoint, Word, and Excel.
- Meticulous, detail-orientated and possess advanced analytical skills.
- Ability to organise, analyse and disseminate significant amounts of information.
To apply send your updated resume to tsholo@boikagogroup.co.za
This job is Expired