Lead Employee Investigations Manager

An international automotive OEM company based in Tshwane is looking for a Lead Employee Investigations Manager to play a pivotal role in fostering a healthy and engaging work environment in South African hub. This position requires a proactive lead with deep expertise in investigating employee relations matters, capable of driving excellence, focus, and collaboration across their teams.

KEY RESPONSIBILITIES

• Lead and Document Investigations Thoroughly: Prepare comprehensive investigative documentation, including detailed qualitative data analysis, interview notes and reports, to ensure accuracy and accountability in all investigations.
• Lead and Conduct Investigative Partnerships: Partner with relevant control functions to conduct investigations and determine outcomes, ensuring accountability and integrity in all processes.
• Deliver Exceptional Employee Relations Support: Provide expert performance coaching and investigative services, focusing on complex matters specifically related to the “white collar” nature of the employee population. This includes counseling and guiding disciplinary actions. Manage employee separations and lead investigations into intricate labor issues, ensuring the timely resolution of concerns, complaints, and disputes.
• Manage Cases Proactively: Use the case management system to diligently manage and track cases from intake to resolution, ensuring timely and effective outcomes.
• Ensure Program Excellence: Be accountable for maintaining the quality and effectiveness of assigned employee relations programs and processes, ensuring they align with organizational standards.
• Foster Cross-Functional Collaboration: Collaborate effectively across departments to achieve the goals of the Company and the Employee Relations team, taking responsibility for fostering a cooperative work environment.
• Drive Process Improvements: Identify opportunities for process enhancements and efficiencies, taking initiative to implement changes that support superior employee relations.
• Leverage Data for Continuous Improvement: Utilize data and metrics proactively to inform and refine policies, processes, and training, enhancing employee education and engagement.
• Liaise with Internal Stakeholders: Make informed recommendations and liaise effectively with operations and HR teams to ensure alignment and continuous improvement.
• Stay Ahead of Industry Trends: Actively scan the external environment for regulations, best practices, and trends, using this information to drive continuous improvement actions within the organization.
• Uphold Integrity: Act with the highest level of integrity in all actions and decisions, ensuring trust and accountability within the organization.

KEY PERFORMANCE INDICATORS

• Effective resolution of employee relations investigations.
• Timely and accurate documentation and reporting.
• Successful implementation of process improvements.
• Collaboration and alignment with company goals.
• Maintenance of high standards of integrity and compliance.

QUALIFICATIONS, SKILLS and EXPERIENCE REQUIRED

• Minimum of a bachelor’s degree required (Master’s degree preferred): HR, Business, Law or relevant
• 5+ years of experience in employee relations investigations.
• Experience in conducting complex investigations amongst “white collar” employee population.
• Experience in a global company is advantageous.
• Proven ability to manage multiple priorities and deliver results.
• Strong investigative and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to work in a fast-paced, dynamic environment.
• Creative thinking and resilience.
• Empathy and passion for employee advocacy

If you meet the requirements and interested, kindly submit your application to recruitment@boikagogroup.co.za by 21 February 2025